For most items, you have the right to return your goods within 14 days of receiving them. However, this right does not apply to items that have been altered upon request, have missing parts or show signs of being used. If you wish to return goods using this right, you need to inform us within 14 days of receiving the goods. You must take reasonable care of the goods and immediately return them at your own expense.
Please ask for a "Proof of posting certificate" as we cannot be held responsible for goods that go missing whilst in transit. If you think we've sent you the wrong item or size, please double check the full description in the listing. They are included in the total price. Order acceptance takes place at point of despatch.Whilst every effort is made to represent every product accurately, some images may be for illustration purposes only or specifications amended. After Sales / Customer Service. Car Mod Shop LTD prides itself on its customer and after sales service. We strongly believe that setting out our terms clearly rather than burying them in small print is what our customers should be able to expect from us.
Nearly all of our orders are processed without incident, goods are delivered on time and work without any issues. However on occasion things do go wrong. Our challenge is not just to provide high quality, excellent value products, but how we manage such incidents within our after sales service to you the customer.
We strive to achieve excellence and simplicity in all we do, and are confident that these business ethics are why we stand out from all other on line retailers in our market. Damaged/Missing Items or Wrong Items. Nearly all our orders arrive on time and in the same excellent condition they left our warehouse.If this isn't possible we consider it reasonable that your items will have been checked and reported within 5 days. If you do not intend to use your goods immediately, please open and inspect them before storing, Damage requests reported too late will be refused. NOTE: Do not try to use any item that appears damaged without calling for advice first. We want to sort any such issues out for you as soon as possible, so please contact our customer service team immediately for a solution and resolution.
We understand that sometimes you will not be available to receive your goods. If you have ordered a small item, it may be left at your local post office or courier depot for you to collect (you will receive a card informing you of this).Please also note that under UK regulations HID kits are not yet approved road legal, this is because HID kits are not e-marked approved in their entirety. Please also check all items are in working order before fitting as we cannot reimburse any fitting charges undertaken. All our items come direct from the UK.
Since we left the EU in Janaury 2021 you maybe subject to import duty. Car Mod Shop Ltd does not take any responibility for this.
This item is in the category "Vehicle Parts & Accessories\Car Parts & Accessories\Lighting & Bulbs\Headlight Assemblies". The seller is "car-mod-shop-ltd" and is located in this country: GB. This item can be shipped worldwide.